Privacy Policy
Last updated: January 1, 2025
1. Introduction
Monorra LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, such as:
- Name and contact information (email address, phone number)
- Account credentials
- Payment information (processed securely through third-party payment processors)
- Communications you send to us
Automatically Collected Information
When you use our services, we may automatically collect certain information, including:
- Device information (type, operating system, unique device identifiers)
- Usage data and analytics
- IP address and approximate location
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Develop new products and services
- Monitor and analyze trends and usage
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:
- With service providers who assist us in operating our services
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
- With your consent or at your direction
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have certain rights regarding your personal information:
- Access and receive a copy of your personal information
- Correct or update inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing
- Opt-out of marketing communications
- Withdraw consent where processing is based on consent
7. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your country. We take appropriate safeguards to ensure your personal information remains protected.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Monorra LLC
Email: support@monorra.com
Address: 800 N King Street, Suite 304 #3828
Wilmington, DE 19801, USA